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  • Get Started
    • Beginner’s Guide
    • Equirectangular Images
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    • Upload Overview
    • Supported Formats
    • Upload Photos
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  • Troubleshooting

Supported Formats for Uploading to 360are

To ensure the best experience when creating virtual tours on 360are, your 360-degree photos need to meet certain format requirements. Below, you'll find the supported specifications for uploading your images to the platform.


1. File Format

360are supports the following image file types:

  • JPEG (.jpg/.jpeg)
  • PNG (.png)

Ensure your files are saved in one of these formats before uploading.


2. Image Format and Aspect Ratio

Your 360-degree photos must be in the equirectangular format with a 2:1 aspect ratio. This format is essential for accurately displaying your images in a spherical view.

What is Equirectangular Format?

An equirectangular image is a panoramic image that represents a complete 360-degree view of a scene. This format allows viewers to look around seamlessly in every direction within your virtual tour.


Read Equirectangular Images Explained: 360° Photo Guide for an explanation of spherical projection and the 2:1 image shape.

3. Recommended Dimensions

Optimal Image Dimensions

  • Recommended: 8,192 x 4,096 pixels (or higher)

Minimum and Maximum Dimensions

  • Minimum: 4,096 x 2,048 pixels
  • Maximum: 16,384 x 8,192 pixels

Ensure that your images fall within this range for the best performance and quality.

Tip: Start with a sharp source image and choose a resolution that preserves useful detail. Preview on mobile as well as desktop; a larger upload is not automatically a better visitor experience.


4. Additional Notes

  • File Size: Larger files can take longer to upload and process. Follow any limit shown in the uploader and compress carefully without losing important detail. If a supported image fails, note its dimensions and file size when contacting support.
  • Consistency: Use consistent resolutions across all images in a single tour to ensure a smooth and uniform viewing experience.
  • Orientation: Make sure your images are oriented correctly before uploading to avoid issues with alignment in your virtual tour. If necessary, however, orientation can be adjusted on 360are platform.

By adhering to these specifications, you can ensure that your 360-degree photos look stunning and perform well on the 360are platform. If you have any questions about supported formats, feel free to reach out to our support team via contact form.

Start building your virtual tours with 360are today!

Next Steps

  • How to Upload 360° Photos to 360are
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